PRODUCT CARE
Our leather products are crafted using premium materials. With proper care, your Sally Sarieddine bag will maintain its beauty for years to come.
Natural Leather
It is possible for color variations and markings to appear in the leather. These are naturally occurring features that add to the uniqueness of your Sally Sarieddine product and should not be thought of as imperfections.
Color Transfer
Due to the manufacturing process our leathers may cause colour transfer, especially in humid environments. Please keep this in mind, particularly when wearing light colours.
Storage Place
When not in use we recommend storing your product in a cool dry place, in the Sally Sarieddine dust bag which accompanied it. Avoid overfilling your bag or placing heavy objects inside, as this may affect its shape and structure over time.
Faulty Items
All Sally Sarieddine products are skilfully handcrafted to the highest standards, but as with anything made by hand from natural materials, we know that on the rarest of occasions, faults can occur.
We always want to be there to assist you, so in the unlikely event that a manufacturing fault arises within a period of 12 months after the date of purchase, we are happy to either repair, replace or refund the item at no additional cost to the purchaser.
Need Further Assistance?
If you have any questions about caring for your product, we're here to help.
Contact Us